FAQs

How do I book a journey?

1

You can book directly through our online booking system or contact us for a personalised quotation. Once confirmed, you'll receive all journey details via email.


Which areas do you cover?

2

We provide chauffeur services throughout London and across the UK, including airport transfers and long-distance travel.


Which airports do you serve?

3

We cover all major UK airports, including Heathrow, Gatwick, Stansted, Luton, London City and Birmingham Airport.


Do you monitor flight arrivals?

4

Yes. We track your flight in real time, so if your flight is delayed or arrives early, we'll adjust your pickup time accordingly.

Is there a waiting time charge at airports?

5

Airport pickups include a complimentary waiting period after your flight lands. Any additional waiting time may be charged in accordance with our pricing policy.


Can I make changes to my booking?

6

Yes, subject to availability. Please contact us as soon as possible and we'll do our best to accommodate your request.


Are your chauffeurs licensed and insured?

7

Absolutely. All of our chauffeurs are fully licensed, professionally trained and insured to provide private hire services.


Is your service available 24/7?

8

Yes. Swift Chauffeurs operates 24 hours a day, 7 days a week, including weekends and public holidays.